Refund policy

ALL SALES FINAL Non refundable/exchangeable 

ALWAYS hand wash and keep away from harsh chemicals. Do not soak. Do not drop. Do not exposes to high levels of heat (stoves, dishwashers, microwaves, ext.)

Your tumbler has been handmade with a lot of care and attention to detail. All handmade items may contain small imperfections as we are not robots, but we do strive to make it as close to perfect as humanily possible. While epoxy is durable and shatter resistant, it is not shatter proof. Please treat your tumbler with care. We have taken extensive measures to ensure that when your order leaves our shop, it is in pristine condition. We have now created a boxing of each order that shows the item as it is being packaged. This video will show the tumbler/tumblers all the way around and on the bottom. Then it will show the item being completely packaged and taped up. Should you need this footage for any issue, please reach out via email (whatthecup1@gmail.com) and I will send the link to your boxing. Thank you so much for your order and supporting our small business.